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Leaking Water Heater Help (617) 549-5734

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Water heater leaking in Quincy? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters in Quincy, usually the same day. Know what a fair price looks like before anyone arrives.

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(617) 549-5734

24 hours, 7 days

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A city of apartments and two-families

Quincy has about 48,000 housing units, and only 38 percent of them are single-family houses. Four in ten are in buildings with five or more apartments. Another one in five is in a two-, three- or four-family.

So a leaking water heater in Quincy is often above someone else's ceiling. What to do when it is.

Soft water

Quincy buys all of its water from the MWRA. It is soft, about one grain per gallon, so scale builds slowly in a tank here. A yearly flush is enough.

Gas

National Grid is the gas company. If you smell gas, leave the building and call 911, then National Grid at 800-233-5325.

The plumber on this number

The number on this page rings a plumber based in Quincy, listed as open 24 hours.

Tenants

If a landlord does not restore hot water, the Quincy Health Department takes the complaint: 617-376-1275. What the owner owes, and how fast.

Updated October 2026

Main sources

Common situations

Leaking water heaterShut the water and the heat, find the source, and know which leaks mean a new tank.Stopping water damageStop it, stay clear of wet wiring, dry it inside two days, and keep the record your insurer asks for.Upper floors and condosWho to tell first, the pan the code requires, and how condos divide the bill.No hot waterThe checks you can make yourself on a gas or electric heater, and when to stop.Replacement costDated Massachusetts price ranges, what pushes a quote up, and what the quote must state.Landlords and tenantsThe hot water temperatures the code requires, who pays for the fuel, and the deadlines.Preventing a leakThe anode, the flush, the relief valve and the pressure, and where each town's water comes from.

What you can call about

  • Leaking or burst tank, same-day replacement
  • No hot water, pilot and igniter problems
  • Tank and tankless (gas, electric, oil-fired)
  • Expansion tank and pressure valve
  • Old unit hauled away
  • Upper-floor, closet and attic units in condos, multi-families and apartments

Hours

Every day
24 hours, 7 days

Location

Quincy neighborhoods

WollastonNorth QuincyHoughs NeckSquantumMarina Bay

Questions

Is this a plumbing company?

No. This is an independent referral site for Quincy. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (617) 549-5734