Water heater leaking in MetroWest? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters in MetroWest, usually the same day. Know what a fair price looks like before anyone arrives.

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(508) 872-7687

24 hours, 7 days

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Ten towns and several kinds of water

Framingham and Marlborough are on MWRA water, which is soft. Wellesley and Needham blend MWRA water with their own wells, and Wellesley's tests hard. Sudbury, Wayland and Hopkinton are on local wells, and Natick and Holliston run their own water systems. Sudbury's hardness has tested as high as 194 parts per million. Hard water puts more sediment in a tank. What to do about it.

Each town page below has the housing, the water, the gas company and the rebate.

The number on this page rings a plumber based in Framingham.

Updated October 2026

Main sources

MWRA customer communities

Towns in MetroWest

Ashland Framingham Holliston Hopkinton Marlborough Natick Needham Sudbury Wayland Wellesley

Other areas:South Shore North Shore Worcester area

Common situations

Leaking water heaterShut the water and the heat, find the source, and know which leaks mean a new tank.Stopping water damageStop it, stay clear of wet wiring, dry it inside two days, and keep the record your insurer asks for.Upper floors and condosWho to tell first, the pan the code requires, and how condos divide the bill.No hot waterThe checks you can make yourself on a gas or electric heater, and when to stop.Replacement costDated Massachusetts price ranges, what pushes a quote up, and what the quote must state.Landlords and tenantsThe hot water temperatures the code requires, who pays for the fuel, and the deadlines.Preventing a leakThe anode, the flush, the relief valve and the pressure, and where each town's water comes from.

What you can call about

Leaking or burst tank, same-day replacement
No hot water, pilot and igniter problems
Tank and tankless (gas, electric, oil-fired)
Expansion tank and pressure valve
Old unit hauled away
Upper-floor, closet and attic units in condos, multi-families and apartments

Hours

Every day: 24 hours, 7 days

Questions

Is this a plumbing company?

No. This is an independent referral site for MetroWest. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (508) 872-7687