Water heater leaking on the North Shore? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters on the North Shore, usually the same day. Know what a fair price looks like before anyone arrives.

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(781) 780-3184

24 hours, 7 days

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The oldest housing on this site

The North Shore has the oldest homes of any area here. The median house in Salem was built in 1938, in Marblehead in 1944, and in Lynn and Gloucester in 1946. In Salem, Lynn and Gloucester about a third of the housing is in two- to four-family houses, where one basement holds several water heaters and a leak upstairs lands on a tenant. Heaters above someone else.

Three towns with their own electric company

Peabody, Danvers and Marblehead each have a municipal light company with its own rebate on a heat pump water heater: $500 in Peabody and Marblehead, $300 in Danvers. Lynnfield is split between two municipal light companies. Everywhere else, Mass Save's $750 rebate applies.

The number on this page rings a plumber based in Lynn.

Updated October 2026

Main sources

MWRA customer communities

Towns on the North Shore

Beverly Danvers Gloucester Lynn Lynnfield Marblehead Peabody Salem Saugus Swampscott

Other areas:South Shore MetroWest Worcester area

Common situations

Leaking water heaterShut the water and the heat, find the source, and know which leaks mean a new tank.Stopping water damageStop it, stay clear of wet wiring, dry it inside two days, and keep the record your insurer asks for.Upper floors and condosWho to tell first, the pan the code requires, and how condos divide the bill.No hot waterThe checks you can make yourself on a gas or electric heater, and when to stop.Replacement costDated Massachusetts price ranges, what pushes a quote up, and what the quote must state.Landlords and tenantsThe hot water temperatures the code requires, who pays for the fuel, and the deadlines.Preventing a leakThe anode, the flush, the relief valve and the pressure, and where each town's water comes from.

What you can call about

Leaking or burst tank, same-day replacement
No hot water, pilot and igniter problems
Tank and tankless (gas, electric, oil-fired)
Expansion tank and pressure valve
Old unit hauled away
Upper-floor, closet and attic units in condos, multi-families and apartments

Hours

Every day: 24 hours, 7 days

Location

Questions

Is this a plumbing company?

No. This is an independent referral site for the North Shore. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (781) 780-3184