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Leaking Water Heater Help (617) 549-5734

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Water heater leaking in Braintree? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters in Braintree, usually the same day. Know what a fair price looks like before anyone arrives. Based near Quincy.

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(617) 549-5734

24 hours, 7 days

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The rebate is different here

Braintree's electricity comes from the town's own company, the Braintree Electric Light Department. That takes Braintree out of the Mass Save electric program.

BELD pays its own rebate on an ENERGY STAR hybrid electric water heater, which is the same thing as a heat pump water heater. It is $250. You need an active residential account and a sales receipt less than six months old, and BELD says to allow four to six weeks.

If you heat with gas, the rule changes. BELD sends gas heat customers to Mass Save, and Mass Save says customers in a municipal electric town qualify for its heat pump water heater rebate, $750 in 2026, if they are gas heating customers of a sponsor. National Grid is the gas company in Braintree. Tank, tankless or heat pump.

The housing

The median home in Braintree was built in 1957. About 69 percent are single-family, and 22 percent of units are in buildings with five or more. Half the town heats with gas and close to a third with oil.

Water and gas

Braintree's water comes from Great Pond Reservoir, which it shares with Randolph and Holbrook. For a gas smell, leave and call 911, then National Grid at 800-233-5325.

Tenants

Complaints about no hot water go to the Braintree Health Division at 781-794-8090.

Updated October 2026

Main sources

Common situations

Leaking water heaterShut the water and the heat, find the source, and know which leaks mean a new tank.Stopping water damageStop it, stay clear of wet wiring, dry it inside two days, and keep the record your insurer asks for.Upper floors and condosWho to tell first, the pan the code requires, and how condos divide the bill.No hot waterThe checks you can make yourself on a gas or electric heater, and when to stop.Replacement costDated Massachusetts price ranges, what pushes a quote up, and what the quote must state.Landlords and tenantsThe hot water temperatures the code requires, who pays for the fuel, and the deadlines.Preventing a leakThe anode, the flush, the relief valve and the pressure, and where each town's water comes from.

What you can call about

  • Leaking or burst tank, same-day replacement
  • No hot water, pilot and igniter problems
  • Tank and tankless (gas, electric, oil-fired)
  • Expansion tank and pressure valve
  • Old unit hauled away
  • Upper-floor, closet and attic units in condos, multi-families and apartments

Hours

Every day
24 hours, 7 days

Location

Other towns on the South Shore

AbingtonAvonBrocktonCantonHinghamMiltonQuincyRandolphSharonStoughtonWeymouthWhitman

Other areas:MetroWestNorth ShoreWorcester area

Questions

Is this a plumbing company?

No. This is an independent referral site for Braintree. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (617) 549-5734