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Leaking Water Heater Help (508) 987-0080

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Water heater leaking in Grafton? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters in Grafton, usually the same day. Know what a fair price looks like before anyone arrives. Based near Millbury.

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(508) 987-0080

24 hours, 7 days

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Two water districts

Most of Grafton gets its water from the Grafton Water District, which is separate from town government. It pumps from five wells, on Worcester Street, East Street, Follette Street and Trinity Avenue. South Grafton has a water district of its own.

The district's report does not print a hardness number. Its office is at 44 Millbury Street, 508-839-2302, open weekdays 8 to 4. Ask for the hardness, and if the answer is over 120 milligrams per liter, flush the tank every six months. Why.

The housing

Grafton has about 7,800 housing units, and 78 percent are single-family. The median home was built in 1977. About half the town heats with gas and 30 percent with oil.

A house from the late 1970s is usually on its third or fourth water heater. How to read the age off the label.

Gas and rebates

Eversource is the gas company. For a gas smell, leave and call 911, then Eversource at 800-592-2000. National Grid supplies the electricity, so Mass Save's 2026 rebate of $750 on a heat pump water heater applies.

Updated October 2026

Main sources

Common situations

Leaking water heaterShut the water and the heat, find the source, and know which leaks mean a new tank.Stopping water damageStop it, stay clear of wet wiring, dry it inside two days, and keep the record your insurer asks for.Upper floors and condosWho to tell first, the pan the code requires, and how condos divide the bill.No hot waterThe checks you can make yourself on a gas or electric heater, and when to stop.Replacement costDated Massachusetts price ranges, what pushes a quote up, and what the quote must state.Landlords and tenantsThe hot water temperatures the code requires, who pays for the fuel, and the deadlines.Preventing a leakThe anode, the flush, the relief valve and the pressure, and where each town's water comes from.

What you can call about

  • Leaking or burst tank, same-day replacement
  • No hot water, pilot and igniter problems
  • Tank and tankless (gas, electric, oil-fired)
  • Expansion tank and pressure valve
  • Old unit hauled away
  • Upper-floor, closet and attic units in condos, multi-families and apartments

Hours

Every day
24 hours, 7 days

Location

Other towns in the Worcester area

AuburnHoldenLeicesterMillburyNorthboroughShrewsburyWest BoylstonWestboroughWorcester

Other areas:South ShoreMetroWestNorth Shore

Questions

Is this a plumbing company?

No. This is an independent referral site for Grafton. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (508) 987-0080