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Leaking Water Heater Help (508) 872-7687

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Water heater leaking in Natick? Call before it gets worse.

One call reaches a licensed local plumber who replaces water heaters in Natick, usually the same day. Know what a fair price looks like before anyone arrives. Based near Framingham.

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(508) 872-7687

24 hours, 7 days

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Natick's water is its own

Natick is on the MWRA for sewer but not for water. The town supplies its own. That matters to a water heater because the soft-water rule of thumb for MWRA towns does not carry over. Ask the water department for the hardness figure, and if it is over 120 milligrams per liter, flush the tank twice a year. Why hardness matters.

Two gas companies

Parts of Natick are served by Eversource and parts by National Grid. Your gas bill says which. For a gas smell, leave the house and call 911. The gas emergency lines are 800-592-2000 for Eversource and 800-233-5325 for National Grid.

The housing

Natick has about 15,800 housing units. Six in ten are single-family houses and 28 percent are in buildings with five or more. About half the town heats with gas, and close to a quarter each with oil and with electricity. The median home was built in 1968.

Rebates

Eversource supplies the electricity, so Mass Save's 2026 rebate of $750 on a heat pump water heater applies. Tank, tankless or heat pump.

Updated October 2026

Main sources

Common situations

Leaking water heaterShut the water and the heat, find the source, and know which leaks mean a new tank.Stopping water damageStop it, stay clear of wet wiring, dry it inside two days, and keep the record your insurer asks for.Upper floors and condosWho to tell first, the pan the code requires, and how condos divide the bill.No hot waterThe checks you can make yourself on a gas or electric heater, and when to stop.Replacement costDated Massachusetts price ranges, what pushes a quote up, and what the quote must state.Landlords and tenantsThe hot water temperatures the code requires, who pays for the fuel, and the deadlines.Preventing a leakThe anode, the flush, the relief valve and the pressure, and where each town's water comes from.

What you can call about

  • Leaking or burst tank, same-day replacement
  • No hot water, pilot and igniter problems
  • Tank and tankless (gas, electric, oil-fired)
  • Expansion tank and pressure valve
  • Old unit hauled away
  • Upper-floor, closet and attic units in condos, multi-families and apartments

Hours

Every day
24 hours, 7 days

Other towns in MetroWest

AshlandFraminghamHollistonHopkintonMarlboroughNeedhamSudburyWaylandWellesley

Other areas:South ShoreNorth ShoreWorcester area

Questions

Is this a plumbing company?

No. This is an independent referral site for Natick. Calls go to a local licensed plumber. Ask for the license number on the call.

What should I do right now?

Turn off the cold water supply valve on top of the heater, then shut off the gas valve or the breaker. Put towels down and move anything valuable off the floor. Then call.

I'm a tenant. Whose problem is this?

The landlord's. Massachusetts requires landlords to supply hot water and to fix a failed heater promptly. Shut the valve, photograph the leak, and notify the landlord in writing today. If you need the number for a plumber because the landlord asked you to arrange it, that is what this line is for.

It's a condo. Who pays?

Usually the unit owner for the heater itself and any damage inside the unit; damage to units below or common areas goes through the association's master policy and your HO-6. Document everything before the plumber removes the old tank.

Do you charge for the call?

No. You pay the plumber directly for any work you agree to.

Call now: (508) 872-7687